Customer story · Sidheshwarr RMC
RMC Business Management Software Case Study: How Sidheshwarr Runs 3 Plants on One App
Sidheshwarr RMC India Pvt. Ltd. supplies ready-mix concrete from three plants around Nagpur, run from a separate head office. Here is how the team brought its workforce and its sales process into Mera Udyog.
- Industry
- Ready-mix concrete
- Location
- Nagpur, Maharashtra
- Footprint
- 3 RMC plants + head office
- Team
- 200+ blue & white collar
This case study shows how Sidheshwarr RMC, a ready-mix concrete manufacturer in Nagpur, moved more than 200 people across three plants and a head office onto Mera Udyog, the RMC business management software that now runs its sales calls, quotations, shifts and payroll.
| Company | Industry | Footprint | Team |
|---|---|---|---|
| Sidheshwarr RMC India Pvt. Ltd. | Ready-mix concrete | 3 plants + head office, Nagpur | 200+ blue- and white-collar staff |
The challenge
The Challenge: Three Plants, Many Shifts, a Sales Team on the Phone
Sidheshwarr ran three RMC plants and a separate head office with more than 200 people across shifts. Sales enquiries came in by phone, quotations and orders had to reach the right plant, and payroll had to account for overtime and leave across locations.
The solution
The Solution: One RMC Business Management Software for Every Person and Enquiry
- SIM-based call analytics for the sales team
- CRM with customer KYC, quotations and sales orders sent to plants
- Multi-shift attendance, overtime, leave and payroll
- Mobile app for staff and a dashboard for leadership
Day to day
How Each Team Uses It Day to Day
| Team | What they do in Mera Udyog |
|---|---|
| Sales | Calls tracked through SIM-based call analytics, enquiries captured, KYC done, quotations sent |
| Plants | Receive confirmed sales orders from the sales team |
| Supervisors | Mark attendance and overtime across multiple shifts |
| HR | Manage leave and run payroll for blue- and white-collar staff |
| Leadership | Watch the whole operation from the dashboard and mobile app |
The result
The Result
“We rolled MeraUdyog out to all two hundred of our people. SIM-based call analytics, CRM, quotations, payroll, leave, the mobile app and the dashboard. It is the one place our whole operation runs from now. Six months in, I do not know how we managed before it.”
What worked
Why the Rollout Worked
- Everyone was on it.Sidheshwarr rolled Mera Udyog out to all 200 people, not just the office. When the whole team works on the same system, nobody falls back to the register.
- Sales and people in one place.The same platform handles call analytics and quotations as well as shifts and payroll. Leadership doesn’t stitch together reports from separate tools.
- Built for multiple plants.Three plants and a head office run on one setup, with each location’s work visible to leadership.
Lessons
Lessons From This Case Study for Multi-Plant Businesses
- Roll out to everyone who touches the work, including supervisors on the floor
- Start with the workflows that cause the most daily friction, such as call follow-ups and overtime
- Use the mobile app for people who aren’t at a desk
- Give leadership the dashboard from day one, so the value is visible early
Quick check
Is This You?
- More than one plant or branch
- Staff on multiple shifts with overtime
- A sales team that works the phone all day
- Quotations and orders that need to reach the right location
If two or more sound familiar, Mera Udyog was built for your business too.
Questions
Case Study FAQ
What does Sidheshwarr RMC use Mera Udyog for?
SIM-based call analytics, CRM, quotations, sales orders, multi-shift attendance, leave and payroll.
How many people use it?
All 200+ staff across 3 plants and a head office.
Can other RMC plants use the same setup?
Yes. Mera Udyog works as RMC business management software for any multi-plant ready-mix supplier.
Run Your Plants Like Sidheshwarr
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